This Privacy Policy explains how Stikara ("we", "our", or "us") processes information when you visit our website, stikara.com, or customize product configurations and request quotations through our WhatsApp inquiry flow.
1. Information You Choose to Provide
When you interact with our website to configure stickers or request support, you choose to provide us with the following details:
- Sticker Specifications: Dimensions (width/height), quantity, material choices, cut format options, and pricing calculations.
- Contact Details: Your name, phone number, and support inquiry details compiled through contact and quotation forms.
- Custom Artwork files: Any design files, logos, or corporate branding files that you choose to submit for custom printing.
2. Website Form and Database Behavior
- No Local Database Storage: The custom sticker ordering, contact, and B2B forms on our website do not store your personal details, email addresses, phone numbers, or inquiries in a database on our website servers.
- No localStorage Tracking: Submitted form details are not cached or stored permanently in your browser's local storage (localStorage) or session storage (sessionStorage).
- Manual Verification on Handoff: When you press submit, the website compiles your specs into a text draft and generates a WhatsApp inquiry link. A submission does not mean the message is sent automatically; you must manually click "Send" inside the WhatsApp application.
3. WhatsApp/Meta Infrastructure Handoff
When you choose to contact Stikara through WhatsApp, your conversation, artwork files and order information are sent through WhatsApp/Meta services.
4. Server Security and IP Address Processing
Our server processes standard technical logs to maintain host stability and prevent API abuse. When you use the pricing calculator or request AI pricing chat assistance, our servers temporarily process your IP address in memory for rate limiting and do not store it permanently.
5. Cookies and Analytics
Our website is designed without marketing trackers or analytics pixels. We do not load advertising cookies or conversion tracking code (such as Meta pixel or Google Ads remarketing cookies) in our standard layout. If we introduce website analytics tools or performance cookies in the future, we will update this Privacy Policy accordingly.
6. Third-Party Infrastructure Resources
We load verified font resources (Google Fonts) directly from Google servers to ensure consistent rendering. When your browser requests these resources, Google may receive standard technical details (such as your browser user agent and IP address) required to deliver the files.
7. Data Retention
We do not enforce a fixed retention schedule on our website since no user databases exist. However, the chat threads, transaction histories, email queries, and custom artwork files sent to us via WhatsApp or email may be retained on our devices and services as long as reasonably necessary to fulfill quotation quotes, manufacturing production, financial auditing, tax records, or customer support operations.
8. Children's Privacy
Our services are designed for business‑to‑business transactions and general audiences. We do not knowingly collect, request, or process information from children.
9. Plain-Language Disclaimer
This policy describes Stikara’s current website practices and is not a certification of compliance with every local or international data protection law. It does not constitute legal or binding regulatory advice.